I wanted to be sure to send you an email to thank you so very much! We LOVE our wood beams, and you two were one of the best contractors we have ever worked with. The communication with Erica was prompt and detailed (just the way I like it); no question went unanswered and I had reassurances throughout the process (which I needed). NO other contractor has ever taken the care and attention in our home that you and your staff did. It was truly a breath of fresh air to have a contractor who thought to cover the stairs, and didn’t leave our home in worse shape than when they started. Overall, a great job and our sincere thanks!
~ Marie & Stacey
Paul, Erica and their team renovated our basement after a flood. Our basement was finished before – we live in a 1980’s infill but it was not a place where we would have wanted to spend any time. We now have a usable, much beloved basement space, and it has added so much living space to our home. During the renovation, Paul and the team communicated well and we always knew what to expect. I always felt that our budget was seriously considered, the quotes were thoughtful as to what could be anticipated, the team gave great practical advice to solve problems, and ran everything smoothly to kept the “mess” and noise out of our way as best they could. They were such nice people to work with – always friendly and helpful. We felt well supported through the inevitable nightmareish bits of a renovation. This would be the team I’d get for any other work on our house.
~ Liesel and Olivia
Thank you Paul for helping us out when we really needed you to. It seemed we were working against ourselves when our finishing material order was incomplete, but still you came through. Thank you. You do choose good people, then train them well. You have motivated people in Russell and Jeff and have provided a pleasant experience for Darren and I. We trust 2018 will reward you.
~ Duane and Darren
Hey Erica, the guys did a great job by the way. Have a good day and happy new year!
We were over all very happy with the renovation work completed. The work was completed on time and we are very happy with the quality. We have been passing your name along to others who are considering renovating as we had a great experience working with Prism.
~ Sarah and David
Well I knew this would happen, I suspected it all along and knew my gut feeling was right. We busted our arses moving in and completing all of our make work projects. We’ve cleaned, polished, decorated and put our personal touch on every amazing thing you’ve created for us and then it happened…..the pain and ache of withdrawal……we miss you guys hahahaha. No seriously you’ve both been such a large part of our lives the last 6 months that we wanted to know if you’re free to come over for dinner on Saturday night and see the results of your creativity? Rick makes a delicious Sambuca shrimp and I have a knack for making a potato taste like…..well a potato lol. I love my condo 🙂
~ Tina and Rick
Thank you Paul & Erica!
We so appreciate the work you have done for us, it was accomplished so quickly and awesome craftsmanship! It was lovely to work with you…we will keep your name for the future!
~ The Hilscher’s
Dear Mr. & Mrs. Nagel,
Thank you so much for all of your hard work and amazing effort on finishing my room before we came to Canada. Also, I can’t believe you worked until 10:30pm on the night we flew in just to make sure our rooms were done. Thank you so much, my deepest gratitude,
Dear Mr. & Mrs. Nagel,
I love my room! Thank you for all of the hard work you did to make it ‘SPARKLE’! Thank you SO SO SO SO SOOO Much.
~ From Mary
Dear Mr & Mrs. Nagel,
I am absolutely thrilled with my room and I would like to sincerely thank you for that. I have only heard good things from my mom when talking about you both.
~ Thank you so much again, Henry
Dear Paul and Erica,
The rooms just look beautiful! Our deepest thanks and gratitude to you both. Honestly, it’s such a pleasure working with you both – you’re committed to your projects, exceptionally professional and very much on top of things. Please extend our thanks and a job well done to your trade partners. They are great! Really a job that exceeded our expectations on every level.
~ Warmly, Lale & Steve
Prism Interiors is a reliable company with superb business acumen and professional workmanship at all levels.
Thinking of renovations then consider Prism Interiors as your contractor. From our recent experience (2016) we recommend them without reservation.
Paul takes pride in his work and he, along with his quality tradesmen will not disappoint. Erica is a real asset for (ordering , accounting and invoicing) as well as a competent and never ending source of information and help.
In the past we have done major renovations on our home in another province and thus we speak from experience when we say that Prism Interiors was superb.
Our condo renos were done in a very timely, professional and organized way to cause us the least amount of disruption. We lived downstairs over weeks, while our contractor gutted and renovated a kitchen/ den – removing a wall and making one great room. All custom cabinetry for the kitchen and bathrooms was designed by Rodrigo who is resourceful creative and accommodating in design for seniors and oh so willing to listen and make changes as we saw fit. The ensuite bathroom and main floor bath /laundry room were gutted, updated and remodelled as well. We are delighted with the result.
The attention to detail that Paul and all tradesmen exhibited is very noticeable. The contract was well designed without pressure of any kind and the invoicing was very transparent so that all receipts were disclosed and you knew exactly what you were billed for and the percentage of work that had been completed. We were impressed with all the trades – electricians, plumbers, tilers, cabinetry, glassworks, drywall, stone fabricator and finally painters. These folks, as well as being superb in their trades were knowledgeable, timely, considerate and accommodating. Paul was always available to address any concerns and be creative. He deserves accolades for meeting our time line for company arriving.
As well as being insightful and proficient Paul has the background and knowledge so that you know your project is meeting all the necessary guidelines and permits that are required for your jurisdiction.
Prism Interiors is a pleasure to work with and by the end you will feel you have known Paul and Erica forever!!
Paul and Erica — Continue to do what you do — You do it well.
~ Manford and Ina, 2016
My renovation is now complete and I am very pleased with the outcome. Thanks to all of Prism staff and Trade Partners for their patience, help and courteous prompt communication. Erica, you always answered my phone calls and emails keeping me in the loop. Thanks very much!
We have not had a contracting service so great as yours in like “forever”. I had a bottle of wine set aside for Paul to take and a card but he just dropped in on Friday and I forgot all about it. So if he ever gets back in the neighborhood please tell him to stop by. We sincerely appreciate his time and the work that his team did. Our beams look fantastic and the guys were awesome!
I wanted to thank you both as well as your staff and trades who helped to transform our master bathroom. I absolutely love how it turned out.
~ Susan and Dwayne
The trades that Prism has brought in to work on our job have been exceptional and we very much appreciate the quality of work they have performed. All said, Gail and I are very happy with the work that is being done on the house and would highly recommend Prism to others we know who might be looking for a contractor.
I am very happy to hire Paul and his crew. Very professional, diligent, helpful and honest in their opinions. Most definitely, I would hire Prism for any renovations big or small.
I’m pleased with the quality of the workmanship. Every day I look at my cabinets and think, I can’t believe this is my kitchen!
Relocating the laundry to the main floor from the basement for my mother, was expertly completed within budget and on time with Prism Interiors. Paul Nagel was super to deal with.
We have never had a contractor in our home who left the work site cleaner each day than we would have done ourselves. Competent, considerate, friendly, on time and excellent craftsmanship are words to describe our project done by Prism Interiors.
Sarah & Frank
Project turned out great at our house! Thanks!
Prism Staff are highly skilled, professional and completed the work in a timely manner.
Paul (Prism Interiors) has been doing finishing for us for over 17 years; 10 – 12 different projects. We have always been very pleased with the quality and timeliness of the work. He clearly takes pride in his work and is able to manage everything from cabinetry design through construction and finishing. We are comfortable being away during construction and have always arrived home to a completed project and tidy work area. Paul and Erica also manage their business in a professional manner so budgets, invoicing etc are always well done. We are pleased to recommend Prism for both interior and exterior work.
~ Nancy & Jack
We were very happy with the overall renovation experience. We always hear of issues other people have had but we didn’t seem to encounter any of that. The key things we liked were:
- The contract was very well laid out with the specific details about what had been agreed to.
- The billing was very straight-forward. I really appreciated how the invoice identified the percent complete and the total that had been paid so far, and the remaining balance (I’m a “numbers” gal!). It made it very easy to track.
- The trades that were brought in were very good and generally came when they were scheduled. We didn’t have to wait around for “no-shows”.
- Paul was very involved and popped in frequently to check the work and deal with any issues. He was also good at offering ideas or suggestions to improve the overall result.
- The overall workmanship was excellent – everyone took great pride in doing quality work. Mike was very impressed with the electrician , plumber and the tile crew.
- Although we had the one issue with the glass installation in the basement, it was rectified as soon as possible.
- The project met our original goal of having the basement bathroom ready (just in time!) for our guests on the August long weekend.
- There were no surprise costs that came up during the project. Which indicates the original estimating process is good.
- It was a pleasure working with both you and Paul and we would not hesitate to recommend Prism Interiors to any of our friends (in fact I think we already have recommended you to a few people).
Thanks for everything!
~ Sandy & Mike
We’re very pleased with how everything went and would definitely recommend Prism to others, and already have actually! Thanks again.
~ Malcolm & Seann